Frequently Asked Questions  

Do you provide priority shipping?

Yes, we do provide priority shipping. When placing your
order, you can select from the shipping either Standard Insured Shipping or
Priority Insured Shipping.  

What is Skyjackerz Design Methodology?

Our team reaches out to master Artisans throughout the world
who possess vivid imagination and are the most talented in their field. We
create a gateway by giving a platform to the craftsmen who produce impeccable
and inspiring leather pieces by bringing their imagination to life and making them
accessible to you.  

Do you ship to my country?

We ship worldwide. Since these are artisans products so it
depends from where it will be shipped from. However, for USA and EU, we have
partnered with Shipbob for warehouse facility for the items that can be stocked
in advance.  

What currency do I pay in?

You will pay in your local currency. However our parent
currencies are Pounds Sterling, and USA Dollars.  

How I can contact Skyjackerz?

It is simple, you can write us at support@skyjackerz.com. Additionally you can also
send us message through Facebook or Instagram on our official pages.  

How do I change my address?

In-order to change your address, you need to send us an email
from your email id that you used at checkout. Simply write us at support@skyjackerz.com.
Please note after 48 hours of your order placement, we are unable to change the
address as it goes in processing and we hand it over to the artist. However, we
would suggest to change your address if it is wrong within 24 hours. This is
done to ensure and maintain a threshold as there are some artisan products that
are in stock and we directly ship it after 24 hours. For change in email, you
can do it any time you want. For more information you can read our shipping
policy: https://skyjackerz.com/policies/shipping-policy

Can I track my order?

Yes, you can track your order. You just have to write your
order number and email address and it will take you to the information tab
where you can find your tracking id if it is uploaded. In case of any confusion
or any assistance, please feel free to write us at support@skyjackerz.com. To
track your order simply visit order status page.

Can I get a discount code?

All discounts are announced on website. We do announce
special promotions, discounts, and new launch through email. You can subscribe
to our newsletter by going to our website footer section and subscribe to our
newsletter. If you are new, then you can use code:"ORDER10" at Checkout on your first purchase that will give you 10% OFF on
your first purchase. For more assistance or any help, simply write us at support@skyjackerz.com and
our support representative will reach back to you as soon as possible.  

What is the process after I place an order?

Once you will place your order, your information is received
by us and we process your order. Once the package is ready, we will hand it
over to the courier facility for tracking generation. Once the Package is processed
by the courier service, they generate a tracking URL that is sent to you on
your provided email address. If in case you had any question regarding your
order or you are unable to track your order then simply write us at support@skyjackerz.com. Our
team member will get back to you with all the details ASAP. Additionally, you
can read our shipping policy here  

How can I subscribe to your newsletter?

Simply go to https://skyjackerz.com, you will see the
newsletter section in the footer where you can subscribe for new promotions,
new launch and amazing deals  

What is the process of returning the package?

For information about returning
a product, you can refer to our Return policy: https://skyjackerz.com/pages/return-policy
You can always reach us with your concern at support@skyjackerz.com where our dedicated team will handle all your concerns
and will guide you further.